Service Engineer
| Location | Addis Ababa, Ethiopia |
| Date Posted | November 8, 2021 |
| Category | Engineering |
| Job Type | Full-time |
| Currency | ETB |
Description
Scope and Purpose:
- Site support and maintenance of Banknote Destruction Systems, Banknote Processing Machines and other auxiliary equipment.
- Ensure high service quality; build up a strong link to customer's operational staff based on technical excellence and reliability.
Responsibilities:
- Site support including monitoring, maintaining and responding in timely manner to service
- issues and requests in customer’s site.
- Preventive maintenance, corrective maintenance, troubleshooting and repair of the systems.
- Routine maintenance, checks and fine tuning of the systems as required.
- Timely escalation of the risks and issues found at site as per the escalation procedure.
- Ensure telephone support, as required, to resolve the issues.
- Other duties as required and instructed by the team leader.
- Ensure customer satisfaction.
Job Type: Full time – 40 hrs./wk.
Job Requirements
Skills:
- Engineering degree or similar education
- 3 to 5 years of experience in field service of high tech electromechanical and hydraulic systems
- Knowledge of engineering drawings and specifications
- Good communication skills
- Ability to work in teams with flexibility
- Proficient in MS Office Applications (Word, PowerPoint, Excel)
- Fluency in written and spoken English
Applying Instructions
Your application Must be submitted ONLY via samuel@mmcytech.com , and the email subject must say– "Filed service Engineer " and "your Name."
On the email body, you should mention the following :-
1. Your Name
2. Telephone number
3. Years of experience
4. Current Employer and position
Late or incomplete applications will not be considered. The application must be submitted before and/or on November 12 , 2021, 5:00 PM Ethiopian local time.